Shipping & Delivery Policy

At The Green Pouch, we’re committed to delivering your gifts with care and on time. 💚

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📦 Order Processing

• All orders are processed within 1–3 business days after receiving full payment.

• Customized products (like printed t-shirts or mugs) may require an additional 1–2 days for personalization.

• Orders placed on weekends or public holidays will be processed on the next working day.

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🚚 Shipping Timeline

We deliver across India with trusted courier partners.

*Express shipping available only for select pin codes.

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🌍 Shipping Locations

• We currently ship PAN India.

• For bulk or international orders, please contact us at hello@thegreenpouch.com

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💸 Shipping Charges

• Free shipping on all orders above ₹999

• A flat shipping fee of ₹59 may apply for orders below ₹999

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📦 Order Tracking

Once your order is shipped, you’ll receive a tracking link via email or WhatsApp/SMS so you can monitor its journey.

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📭 Delivery Issues

If your order is delayed, damaged, or lost, please contact us within 48 hours of delivery date at:
📧 contact@thegreenpouch.com
📞 +91 99302 18598

We’ll ensure your issue is resolved as quickly as possible.

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❗ Important Notes

• Please ensure your shipping address is complete and accurate.

• Delivery times are estimates and may vary due to weather, logistics delays, or regional issues.

• We are not liable for delays caused by courier companies, but we will assist you in tracking and resolving any issues.

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Thank you for choosing The Green Pouch — where every gift is packed with love and care. 🎁💚