Privacy Policy

Effective Date: 27/06/2025

At The Green Pouch, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and safeguard your data when you visit or make a purchase from our website (www.thegreenpouch.com).

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1. Information We Collect

We collect the following types of personal information:

• Contact details: Name, email address, phone number, shipping and billing addresses.

• Payment information: When you make a purchase, we collect payment details (processed securely via trusted payment gateways).

• Browsing behavior: IP address, browser type, device details, and interactions on our site via cookies and analytics tools.

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2. How We Use Your Information

We use your data to:

• Process and fulfill orders

• Communicate order updates and promotional offers

• Provide customer support

• Improve our website experience and services

• Prevent fraud and ensure site security

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3. Sharing Your Information

We do not sell or rent your personal data.
However, we may share your information with:

• Trusted third-party service providers (e.g., courier services, payment gateways)

• Legal authorities, when required by law

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4. Cookies & Tracking

Our site uses cookies to enhance user experience, track site performance, and personalize content. You can disable cookies through your browser settings.

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5. Data Security

We implement strong security measures (encryption, SSL, secure payment gateways) to protect your personal information from unauthorized access, alteration, or disclosure.

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6. Your Rights

You have the right to:

• Access the data we hold about you

• Correct inaccuracies in your personal data

• Request deletion of your information (subject to legal obligations)

To exercise these rights, contact us at hello@thegreenpouch.com

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7. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

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8. Contact Us

If you have any questions or concerns about our privacy practices, please contact us:

📧 Email: contact@thegreenpouch.com
📱 Phone/WhatsApp: +91 99302 18598

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We’re committed to keeping your information safe and your trust secure. 💚
Thank you for choosing The Green Pouch.